Network Response Technician

Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.

24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Reporting into the Network Response Day Manager, the Network Response Day Technician will form a crucial part for the delivery of water infra & non-infra network interventions using temporary supply equipment.

You will be responsible for deploying and operating equipment to ensure the end-to-end delivery for multiple interventions taking place across the water network. You will liaise with the Network Response Technical Experts and Day Supervisors to deliver critical plans and be the key stakeholder to ensure complex interventions take place.

You will interface with multiple teams to prioritise site coverage and carry out interventions by operating specialist equipment and the water distribution network.

You will be key player as part of an integrated team of internal and external water experts who have the capabilities to own the end-to-end process from intervention planning to delivering temporary network solutions using specialist industry leading equipment and methods. This role will involve working closely with our interventions, repair and maintenance and local R&B teams to ensure we deliver the most efficient approach for our customers.

You’ll be working out of Minworth STW based with the Network Response Team and work a 8.5 hour day Monday to Friday

WHAT YOU’LL BRING TO THE ROLE

You’ll have to have a good understanding of our clean water distribution network and can carry out operations to implement network interventions. You will have a strong background with understanding the configuration and controls of our water network and can troubleshoot for system failures, identify and implement temporary supply resolutions.

You will need practical knowledge and experience of operating our water distribution network and you will need to be a natural problem solver. Using your stakeholder management skills and immediate skilled team at your fingertips, you’ll turn any problem faced into a real solution.

This role will be an exciting addition to a new team within the Network Response Team, our team strategy is to identify and implement network solutions for complex problems using specialist equipment and techniques. We aim to be the driving force for solutions to complex network issues to enable capital and maintenance plans to be delivered efficiently. We also drive to improve our supply interruption ODI target by implementing a more efficient approach to temporary supply restoration.

The team will have the capacity to own the problem through to completion and has been designed to enable to the Technical Experts plans to be implemented using the resource within the team. The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)   
Annual bonus scheme (of up to £1,500 per annum based on company performance)   
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)   
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate   
Dedicated training and development with our ‘Academy’   
Electric vehicle scheme and retail offers   
Family friendly policies
This role will need a C+E HGV license, and utilisation of roll on / roll off lorries; however training will be in place to support the role holder to meet this requirement   
Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.