Posted Date:  9 Jul 2024
Posting End Date:  23/07/2024
Location:  Birmingham
Company:  Severn Trent Water
Department:  Water treatment
Salary (£):  £32,397.63

Technical Operator (Shifts)

Severn Trent provide a critical national infrastructure to millions of customers in our region 24 hours a day, 365 days a year.


We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.




Forming part of a dynamic shift team you will be operating at Severn Trent's Water Treatment Works situated in Frankley. Your duties will include management of raw water sources, through plant processes, onsite sampling, and lab testing. Your role will be to produce drinking water to high quality standards for our customers in the most cost efficient and safe manner.


You will work as part of a close-knit shift team operating a 24/7 365 shift rota incorporating standby. The role will see you working alongside a dedicated maintenance team, process team and local management team using control platforms such as SCADA and PRISM to operate the works. Self-motivation, a keen eye for detail and a willingness to develop are all key attributes which the successful candidate will be able to bring to the role.


As part of the role there will be a requirement to work on an individual basis (lone working) and an ability to dynamically problem solve. Here at Severn Trent, we take pride in knowing we come to work each day and help make a difference to our customers, working together with our colleagues to solve problems as soon as we can.


Some of your key accountabilities will include:


  • Own site performance, including but not exclusively limited to; Power efficiency, water quality, chemical optimisation, and asset availability.
  • Monitor complex treatment processes using a purpose-built SCADA system.
  • Optimise treatment processes to match customer demands, water quality changes and communicate and escalate.
  • Ensure chemical stocks are proactively managed to ensure adequate supplies are stored onsite to meet production needs.
  • Proactively review water quality trends and asset performance and take action to prevent failure.
  • Complete on-site testing to provide assurance of the treatment process.

This role comes with a base salary of £32,397, with the ability to earn up to an additional £15,000 per year in shift allowances.




To be successful in the role, it is expected that you will have…


  • Water Treatment Process Knowledge/Experience.
  • Experience of operating distribution systems if role requires.
  • Shift work experience.
  • Commitment to Health and Safety.
  • Maintenance knowledge/experience.
  • Process experience if not specifically in Water Treatment.
  • Experience of writing and following systems of work.
  • HMI / SCADA systems and ability to interpret data.


You will also be expected to have excellent organisation skills and be efficient and capable of completing several tasks at once whilst working well under pressure. You’ll need a positive attitude and to always be searching for ways to improve the way that you and your team works. You should also have excellent communication skills, both verbal and written.




Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.


With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:


  • Annual bonus scheme (up to £1500 per year) 
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate 
  • 10% monthly discount with Busy Bee Nurseries and one-week free childcare
  • Dedicated training and development with our ‘Academy’ 
  • Private medical cover, life assurance, income protection and personal accident cover 
  • Electric vehicle scheme and retail offers 
  • Family friendly policies 
  • Two volunteering days per year 



We can’t wait to hear from you.  Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.


Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.