Posted Date:  14 Sep 2023
Posting End Date:  28- Sept - 2023
Location:  Coventry
Company:  Severn Trent Plc
Department:  Water Network Ops
Salary (£):  £24,000 - £31,000

Assurance Technician - Water


Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.


24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.


We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.


If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.





Our Network Control team have an opportunity for you to join as our new Assurance Technician


In your new role, you’ll be responsible for assuring data linked to 5 water ODI’s ensuring the most accurate reporting possible. The team are responsible for the auditing of Supply interruptions, Low pressure days, burst mains, Speed of response and Unplanned outage. In this role you will need a right first-time approach to make certain we are fully compliant with guidance outlined by OFWAT.



Some of your other key accountabilities will include:

  • Review & analyse data to create validation packs across multiple ODI’s
  • Develop strong relationships with key stakeholders to identify improvement areas.
  • Ensure our data complies with company and OFWAT standards.
  • Support Water Assurance manager in all aspects of Annual Return Reporting, audit and conformance monitoring / management.
  • Consistently apply a set methodology to ensure we are compliant with both the ODI and GSS policies.



We’re seeking our new Assurance Technician to be highly motivated to ensure we turn around validations within our target SLA.


To be successful, it’s expected that you’ll have excellent organisational skills, with the ability to manage your own time and hit multiple deadlines. Being a technical role you must have the ability to understand complex hydraulic issues, regulatory demands and new operational challenges to improve regulatory compliance. Good communication skills with the ability to clearly communicate both verbally and in writing will put you in good stead as you’ll be working across multiple departments.


The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.


We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?





Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.


With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:


  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) 
  • Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
  • 10% monthly discount with Busy Bees Nurseries and one-week free childcare 
  • Dedicated training and development with our Academy 
  • Electric vehicle scheme and retail offers 
  • Family friendly policies 
  • Two paid volunteering days per year 





We can’t wait to hear from you.


Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters at


And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.


Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.