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Posted Date:  24 Jan 2025
Posting End Date:  09-Feb-2025
Location:  Coventry
Company:  Severn Trent Water Limited
Department:  Communications
Salary (£):  £55,000 to £65,000

Communications Planning & Insights Lead

 

Hello. We’re Severn Trent and we think water is wonderful. Oh, and we’re pretty keen on people too.

 

24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 9,500 brilliant team members working across our patch.

 

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

 

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

 

EVERYTHING YOU NEED TO KNOW

 

Here at Severn Trent, we’re on the look out for our new Communications Planning and Insights Lead. In this new role, you will be the central coordination point for our multidisciplined Communications function, working in line with our overarching strategy - you will be the lead for ensuring work is scheduled & resourced effectively, briefed into areas of the team, all the while, using correct insight to be able to evaluate the outputs of our work.

 

Managing a team of three to four professionals, you will have responsibility for ensuring they have access to all relevant customer data, insight and trends to inform campaigns.  There will also be responsibility for keeping track of performance, reporting performance and evaluating effectiveness of output and activity, with you working closely with the wider Comms SMT.

 

In this specialist role, we’ll be looking for you to keep the whole of the Comms Team on track with our Strategy Delivery and Performance.  You’ll lead a robust governance process and oversee a weekly meeting rhythm, ensuring our Head of Communications is kept aware of focus areas throughout the year in terms of our performance and how we are doing against the planned strategy.

 

WHAT YOU’LL BRING TO THE ROLE

 

To be a success in this role, we’ll be looking for you to have a proven experience in programme and project management and an ability to bring different and complex work streams together in one delivery plan.  We’ll expect a proven track record at delivering 360 Comms activity for big projects, with an understanding of the nuances and challenges across each discipline which will impact delivery.

 

An ability and skill to bring people together on shared objectives, while being able to set clear RACI’s succeed will be a key attribute, as will the ability to influence and manage stakeholders at a senior level, You’ll need a confidence to be clear on recommendations and to drive better performance.

 

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

 

We do more because we care.

 

WHAT’S IN IT FOR YOU

 

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

 

  • 31 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)  
  • Annual bonus scheme (of up to 20% of salary dependent on company performance)  
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate  
  • Dedicated training and development with our ‘Academy’  
  • Car allowance of £5,208 pa (pro-rata where appropriate)  
  • Private medical cover, life assurance, income protection and personal accident cover  
  • Electric vehicle scheme and retail offers  
  • Family friendly policies (including, a year fully paid maternity and adoption leave) 
  • Two volunteering days per year

 

WHATS NEXT?

 

We can’t wait to hear from you.

 

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails. 

 

And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Apply now »