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Posted Date:  26-Jan-2023
Posting End Date:  06/02/2023
Location:  Coventry
Company:  Severn Trent Water
Department:  Developer Services
Salary (£):  £19,411-£23,000

Fleet Administrator




Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. 


Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.  


We’re looking for experienced administrators to join our busy team based in Coventry on a permanent basis. Severn Trent Water currently has a fleet of over 4000 commercial vehicles including company cars and plant – these are maintained and serviced inhouse at one of our seven transport workshops.


In this role you will be first point of contact for fleet queries for our employees and 3rd parties. The Transport administration team manage a range of activities in a fast paced environment where no day is ever the same.


We’re looking for the right kind of person who is enthusiastic, has a willingness to learn, a team player, process driven, and customer focused.


You’ll have excellent written and verbal communication skills and the ability to work well under pressure and to deadlines.


We are looking for the successful candidate to ideally have previous experience within Transport or Fleet Administration although this isn’t essential if you meet the other requirements.


Does this sound like you? Then read on... 





Your key accountabilities in helping us on our journey will be:  


As a Transport Operations Administrator you will enjoy a varied and fast paced administration role where you will add value to our stakeholders every day.

Some of these tasks include:


  • Processing fixed penalty notices
  • Maintaining and updating internal asset management system and communicating with suppliers
  • Ordering fuel cards
  • Recharging to cost centres of damage vehicles
  • Raising purchase orders
  • Accident management & insurance claims
  • Workshop support including vehicle scheduling
  • Capital programmes
  • Driver and O’Licence compliance
  • Vehicle hires
  • Production of reports to the business areas
  • Data analysis to monitor and improve performance
  • Providing general administration support including monitoring a shared mailbox


Still you? Wonderful. 





You’ll ideally have experience working in a busy fleet/transport administration environment and certainly be used to following processes and working with a high accuracy while working under pressure. The ability to manage internal / external customers and their expectations with a continued 5/5 service.



Excellent communication and interpersonal skills both internally and externally who is also analytical and driven in their decision making. Determined individual with an open attitude to change and innovation whilst also being a strong team player.


Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity and a caring attitude in equal weight.  


We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.  


We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.  


And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.  


We do more, because we care.  





It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.  Here’s some of our favourites: 


  • Competitive Salary – £19,400-£23,000
  • 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)  
  • Annual bonus scheme (of up to £1500 per annum based on company performance)  subject to T&C’s
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate  
  • Dedicated training and development with our ‘Academy’  
  • Electric vehicle scheme and retail offers  
  • Family friendly policies  
  • Two volunteering days per year  





Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. 


To find out more about working with us, search #LifeatSevernTrent on social media.