Learning Experience Manager
At Severn Trent we’re on a mission to build the most skilled teams around! With our purpose-built learning facility (the Academy) dedicated to the development of all our teams across Severn Trent, it‘s no surprise that lifelong learning is an important part of our success.
We have an exciting opportunity for you to join our ambitious Academy team as a Learning Experience Manager, where you’ll play a vital role in delivering an excellent learner experience and help us grow our talent!
Sound like you? Then read on.
EVERYTHING YOU NEED TO KNOW
This year, we expect to welcome over 20,000 learners and host around 3,000 learning events across various subjects and disciplines. As the Learning Experience Manager, you will lead a highly engaged team of Learning Experience Coordinators, ensuring best practices in learner engagement and delivering excellent service to both internal and external customers. You will oversee efficient, effective, and customer-focused administration, planning, and scheduling for the Severn Trent Academy, while supporting, developing and guiding your team.
Your role will be dynamic and impactful, driving continuous improvement in service delivery and administration. You’ll optimise training schedules to enhance service offerings and profitability, collaborate with planning teams to minimise employee downtime, and ensure legal compliance. Additionally, you will manage the training budget, handle supplier payments, and adjust plans based on business needs.
If you are super curious and have a genuine passion for learning and want to get stuck in - we want to hear from you!
WHAT YOU’LL BRING TO THE ROLE
We are looking for a candidate with exceptional analytics skills, including data insight, evaluation, and visualisation. You’ll have a proven track record in successful project management and budget management, including forecasting, cost estimates, and risk management.
You’ll have strong leadership capabilities, a proactive approach, and the ability to build and maintain strong relationships. A passion for continuous improvement, linking learning to performance outcomes, and making training more effective is highly valued.
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
WHAT’S NEXT
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.
If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media.
Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!