Partner Assurance Manager

Here in Technology our mission is simple – deliver and maintain secure and stable IT services, maximising value to our business.  

Dig a little deeper and you will find a living, breathing department, of highly talented individuals and teams, buzzing with energy, ideas and enthusiasm. Who are always interested in learning new, innovative and exciting ways for us to aid our business colleagues, and ultimately our customers experience.  

Collectively, we provide a critical national infrastructure to millions of customers in our region, so the only question is why wouldn't you want to be part of that? 

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here. 

EVERYTHING YOU NEED TO KNOW  

Severn Trent are looking for our next Partner Assurance Manager.  In This bespoke role, working closely with the Technology group commercial team, we will be looking for you to help the Severn Trent Technology business assure maximum value is gained from our 3rd party spend. We look to do this through the implementation and management of a robust framework for contract renewals, managing 3rd parties and fostering a partnership approach.

We’ll look for you to work with a wide number of stakeholders across the business, as well as 3rd party suppliers & partners and account teams. You’ll provide us with a solid governance approach to give assurance to our 3rd party contracts and what they deliver against agreed contractual performance levels.

The key accountabilities for the role include:-

• Responsible for ongoing performance management of suppliers to ensure that maximum value for money is achieved from each contract
• Responsible for creation and maintenance of supplier segmentation model, assuring that all suppliers are assigned into the model and have appropriate management process in place.
• Responsible for aligning the organisation's supplier performance objectives and activities with sourcing strategies and plans, balancing costs, efficiencies and service quality (in conjunction with the group commercial technology business partner and team)
• Central point of focus within the technology team, working with the group commercial team to drive contract renewal plan and process – ensuring that the right individuals are involved (from within Technology Department) to define requirements for new or renewing contracts and that new contracts are arranged within agreed budget. This may include negotiation with 3rd parties to drive cost efficiencies.
• Understanding approx. 300 3rd parties and contract cost drivers to present opportunities, strategies, and levers to maximise effectiveness in negotiations and reduction in cost

WHAT YOU’LL BRING TO THE ROLE 

We’ll be looking for you to ideally have a proven background in working with 3rd party contracts, both defining requirements and managing their performance.  Experience in reviewing and defining contracts to ensure they met the needs of the business, and adhere to any regulatory requirements or controls set out by our commercial teams. 

In the role, we’ll look for you to be Effective, versatile, and action-oriented, with a focus on customer experience as well as a proactive self-starter with a ‘just do it’ mind set and a ‘right first time’ mentality, able to work on own initiative.  We’ll also look for you to have strong leadership, with an ability to coach and mentor team members and create an engaging environment for individuals to flourish.

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.  We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.  We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care.

WHAT’S IN IT FOR YOU  

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. 

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)  

• Annual bonus scheme (of up to £2,250 per annum based on company performance)  

• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  

• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate  

• Dedicated training and development with our ‘Academy’  

• Electric vehicle scheme and retail offers  

• Family friendly policies (including, a year off fully paid maternity and adoption leave) 

• Two volunteering days per year  

WHATS NEXT? 

We can’t wait to hear from you.  

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.   

And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media.