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Posted Date:  6 Jan 2025
Posting End Date:  20/01/2025
Location:  Coventry
Company:  Severn Trent Water
Department:  Asset strategy
Salary (£):  From £44,845.61

Performance Manager - Utilities

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of over 9,000 people with a purpose to deliver one of life’s essentials, and we do it all while thriving in our unique culture.

We’re a growing, Midlands based FTSE100 listed company and welcome people from all walks of life, celebrating their individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities we represent. 

It’s an exciting time to join, as we have a huge ambition to deliver bigger and better than ever before over our next 5-year regulatory period. If you’re seeking an exciting and thoroughly rewarding career, Severn Trent is the place to be.

Our Energy team is seeking a highly skilled and experienced Utilities Manager to oversee our Utilities team and manage the end-to-end metering and billing processes for electricity, gas and water. This role is crucial in safeguarding our c.£300m budget by ensuring the accuracy and efficiency of our utility billing and data systems whilst meeting our regulatory metering requirements.

 

EVERYTHING YOU NEED TO KNOW

The Utilities Manager will lead a team of 6 professionals to handle the metering and billing processes for electricity, gas and water billing. This role also involves overseeing data systems and analytics to provide reliable insights, meet regulatory compliance, and drive business improvements. Key responsibilities include:

 

  • Implementing full bill validation processes to minimize operational expenditure and manage, maintain, and replace utility metering across approximately 7500 sites with 8000 meters, in line with regulatory requirements.
     
  • Provide data reporting and insights for energy cost forecasting and collaborating with finance to set reasonable business plans and budgets.
     
  • Contract managing our data collector, meter services provider, and energy suppliers with a total value of c£500k per annum and work with internal and external stakeholders to identify and implement process improvements.

 

  • Awareness of market updates and regulatory changes which will impact the business and lead on project delivery and business change, as required.

 

WHAT YOU’LL BRING TO THE ROLE 

To be successful in this role you’ll have excellent stakeholder management skills, great attention to detail and brilliant with data. It would also be beneficial if you have management experience or come from a financial or utilities background.

 

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? 

 

WHAT’S IN IT FOR YOU

 

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

 

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

 

  • Salary from £44,845.61
     
  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) 

 

  • Annual bonus scheme (of up to £2,250 per annum based on company performance) 

 

  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 

 

  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate. 

 

  • Dedicated training and development with our ‘Academy’ 

 

  • Electric vehicle scheme and retail offers.

 

  • Family friendly policies 

 

  • Two volunteering days per year 

 

WHAT’S NEXT


We can’t wait to hear from you.   
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.


If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media. 


Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!

Apply now »