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Posted Date:  17 Jan 2025
Posting End Date:  30-Jan-2025
Location:  Coventry
Company:  Severn Trent Water Limited
Department:  Technology
Salary (£):  £45,000 to £55,000

Salesforce Engineer

 

Here in Technology our mission is simple – deliver and maintain secure and stable IT services, maximising value to our business.  

 

Dig a little deeper and you will find a living, breathing department, of highly talented individuals and teams, buzzing with energy, ideas and enthusiasm. Who are always interested in learning new, innovative and exciting ways for us to aid our business colleagues, and ultimately our customers experience.  

 

Collectively, we provide a critical national infrastructure to millions of customers in our region, so the only question is why wouldn't you want to be part of that? 

 

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

 

EVERYTHING YOU NEED TO KNOW

 

In this new role to Severn Trent, we’re looking for an experienced Salesforce Engineer who will support the  stabilisation, integration and continued maintenance for the application into our business.  As an experienced Engineer in the field you will get involved in the designing, creating, and managing  of the software throughout its lifecycle.

 

As a technical engineer  you’ll analyse our user needs and requirements, making design recommendations, and coding or configuring solutions to achieve our ongoing business objectives. There will be close collaboration with our Enterprise & Solution Architects to ensure the future of the applications is fit for purpose.

 

Other key accountabilities include: -

 

• Provide customer service support by troubleshooting application issues and documenting root cause, keeping stakeholders always updated.

• Ensure standard requests are completed for the business within SLA and small application changes are delivered in line with priorities, keeping business stakeholders always updated.

• Work with architects and other colleagues to ensure software upgrades are completed as required to keep applications in support and patched.

• Collaborate with architects, engineers and developers to design solutions that meet business requirements, including the E2E solution development lifecycle (SDLC).

 

WHAT YOU’LL BRING TO THE ROLE

 

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

 

We’ll be looking for you to have proven experience working with Salesforce as a  Software Developer, Software Engineer, or similar role, ideally in a ITIL environment.  Due to the varied nature of the stakeholder, you’ll be working with, having the ability to influence and negotiate will be beneficial along with knowledge of working in a customer-focused organisation.

 

We’ll want you to have a troubleshooting mindset and resourcefulness which will help you grow in the role.  We want you to be a great problem solver with a drive to deliver on solutions as well as a continuous improvement and analytical nature, which will help you to identify application enhancements and improve business performance through analysis of incidents and problems

 

Your attitude and drive to do a great job is as important as any experience which you have.

 

We do more because we care.

 

WHAT’S IN IT FOR YOU

 

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

 

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

 

  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)  
  • Annual bonus scheme (of up to £2,250 per annum based on company performance)  
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate  
  • Dedicated training and development with our ‘Academy’  
  • Electric vehicle scheme and retail offers  
  • Family friendly policies (including, a year off fully paid maternity and adoption leave) 
  • Two volunteering days per year  

 

WHATS NEXT?

 

We can’t wait to hear from you.

 

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails. 

 

And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Apply now »