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Posted Date:  18-Jan-2023
Posting End Date:  01/02/2023
Location:  Coventry
Company:  Severn Trent Water
Department:  Developer Services
Salary (£):  £25,000-£27,000

Senior Transport Operations Administrator




Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. 


Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.  


An exciting 12 month opportunity to join a fast paced, customer driven central support team based in Coventry has arisen. We’re looking for an experienced Senior Transport Operations Administrator to help manage a current fleet of over 4000 commercial vehicles including company cars and plant which are maintained and serviced inhouse at one of our seven transport workshops.


The Senior Transport Administer will be first point of contact for fleet queries for our employees and 3rd parties so fleet experience is essential to this role.


This is a great opportunity to step up into a senior support role, helping drive the team forward. We’re looking for the right kind of person who is enthusiastic, has a willingness to learn, a team player, process driven, customer focused and an informed decision maker. You’ll have excellent written and verbal communication skills and the ability to work well under pressure and to deadlines.


Does this sound like you? Then read on... 





Your key accountabilities in helping us on our journey will be:  


As a Senior Transport Operations Administrator, you will enjoy a varied and fast paced role where you will add value to our stakeholders every day.

Some of these tasks include:


  • Support the team in training and development
  • Deputise for the manager when on leave or unavailable
  • Own complex enquiries and drive through to a resolution
  • Lead performance meetings to ensure action is taken
  • First point of contact for day-to-day queries
  • Senior Stakeholder management
  • Maintaining and updating internal asset management system
  • Leading key performance meetings with suppliers
  • Transport administration -
    • Recharging vehicle costs
    • Raising purchase orders
    • Workshop support including vehicle scheduling
    • Capital programme planning
    • Driver and O’Licence compliance audits
    • Carrying out tasks to ensure the vehicles remain legally compliant
    • Providing management information reporting monthly  
    • Data analysis to monitor and improve performance


Still you? Wonderful. 





You’ll have experience working in a busy fleet/transport administration environment and certainly be used to following processes and working with a high accuracy while working under pressure. The ability to manage internal / external customers and their expectations with a continued 5/5 service.


Our ideal candidate will have excellent communication and interpersonal skills both internally and externally as well as analytical and driven in their decision making. We’re looking for a determined individual with an open attitude to change and innovation whilst also being a strong team player.


Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity and a caring attitude in equal weight.  


We are looking for someone who is ready to step up into a more senior role or someone or already has experience of driving improvement within a team.


We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.  


We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.  


And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.  


We do more, because we care.  





It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.  Here’s some of our favourites: 


  • 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)  
  • Annual bonus scheme (of up to £1500 per annum based on company performance)  subject to T&C’s
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate  
  • Dedicated training and development with our ‘Academy’  
  • Electric vehicle scheme and retail offers  
  • Family friendly policies  
  • Two volunteering days per year  


 The above benefits may have restrictions due to this being a FTC.




Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. 


To find out more about working with us, search #LifeatSevernTrent on social media.