Standards & Assurance Manager

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of over 9,000 people with a purpose to deliver one of life’s essentials, and we do it all while thriving in our unique culture.

At Severn Trent, we’re embarking on an exciting £415m project to replace 870 miles of old water pipes across the Midlands – and we want you to be part of it. This is the biggest investment in water infrastructure in the region in a decade, and it’s set to improve water quality, reduce leaks, and make our water supply even more reliable for millions of people.

To bring this vision to life, we’re creating new jobs across the region. Whether you’re based in Birmingham, Nottingham, or anywhere in between, we’ve got opportunities for you to help shape the future of water in the Midlands. The new pipes we’re installing will last for up to 100 years.

This is your opportunity to play a part in this transformation!

We are seeking a dedicated and experienced Standards & Assurance Manager to be accountable for ensuring that all elements of standards and assurance compliance are effectively managed, reviewed, and implemented to the highest standards across the full Mains Renewal function. The role has direct line management responsibility for a team of circa 8, including Standards & Compliance Specialists and Water Quality Assurance Specialists.

You’ll sign off changes to SOPS, escalating as required to the Business Leader and Strategic Lead. They will work closely with Network Construction Managers and Lead Operatives to ensure that SOPS are correctly implemented and followed by the Construction Teams.

EVERYTHING YOU NEED TO KNOW

Key responsibilities will include:

This role is business critical in driving and managing performance & assurance across the Mains Renewal function; the Standards and Assurance Manager will be key to driving the Construction Team performance, working in collaboration with all Mains Renewal teams.
Responsible for line managing a team of circa 8 colleagues, including Standards & Compliance Specialists and Water Quality Assurance Specialists.
Accountable for ensuring that standards & assurance compliance is kept up to date, managed, reviewed, and delivered to the highest standards across the mains renewal function.
Accountable for ensuring a robust water quality process is followed, and that effective and consistent water quality assurance is delivered across the mains renewal function, delivering the best possible water quality to our customers.
Responsible for ensuring and evidencing effective Standards, SOPs & SSOW (Safe Systems of Work) compliance across the end-to-end mains renewal programme.

WHAT YOU’LL BRING TO THE ROLE

The ideal candidate will possess experience in managing compliance and assurance activities, preferably within a dynamic operational setting. Experience in handling large and complex projects that affect multiple external stakeholders is advantageous. Proactivity in planning, coordinating, and directing activities, along with the ability to effectively manage multiple workstreams simultaneously, is essential. A full UK Driving License is required, as this role involves traveling to various sites across the region.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies
Two volunteering days per year

At Severn Trent, you’ll be joining a culture that cares, one that works together to achieve, grow, and develop. And when it comes to our employee engagement scores – they’re some of the highest of energy and utility companies globally and we believe that is down to our wonderful culture, created by our wonderful people.

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.

Data source: Peakon (2023) – Severn Trent top 5% of energy and utility companies globally for employee engagement scores.