Apprentice Schedule and Delivery Technician

APPRENTICE SCHEDULE AND DELIVERY TECHNICIAN

LET’S CUT STRAIGHT TO IT 

At Severn Trent, we believe everyone deserves more. More care for the environment, more sustainable initiatives, and more support for the communities we serve. That's why we're on a mission to deliver bigger and better things, and we need passionate apprentices like you to help us achieve our goals.

Our people and culture are the heart of our success. We're proud to be in the top 5% of utility companies worldwide for employee engagement. With nearly 10,000 dedicated colleagues, we're looking for more brilliant people eager to turn challenges into opportunities.

If you're excited to learn, and ready to make a real impact, we want you on our team!

LET’S TELL YOU MORE 

Apprenticeship Programmes are a great way to earn and learn! Our Schedule and Delivery Technician Programme offers the perfect blend of personal and professional development, exposing you to the core of our business. Entering an apprenticeship scheme with us involves working towards the role of a fully-fledged professional, earning a salary, whilst also being able to maintain a sense of academic achievement. At Severn Trent we provide the perfect mix between hands-on experience and a formal qualification, enabling our apprentices to make a real lasting difference to our customers and communities, not just for now, but far into the future.  

You’ll be supported every step of the way, by your line manager and mentor. Working with our Customer Solutions teams, you will interact with stakeholders, and other regional team members. As a part of your role, you will be working independently and as a team towards effective scheduling management.  

HOW WILL THE PROGRAMME WORK 

ENTRY CRITERIA 

This apprenticeship standard is at Level 3 (equivalent to 2 A-Level qualifications). If you don't already have GCSEs in English and maths, you will need to take functional skills as part of the apprenticeship, which is an alternative to GCSEs and achieve a Level 2.

ROLE EXPECTATIONS POST APPRENTICESHIP  

By the end of this programme, you will take up a Schedule and Delivery Technician role or Team Leader role, where you will be able to put your skills to action. You’ll be part of a shift pattern rota. 

WHAT WILL YOU LEARN 

• You will learn how to operate several different systems and applications, to complete engineering scheduling and work management scheduling.  
• You will work in the office taking calls from engineers and customers. 
• You will read and analyse reports, whilst working towards targets and self-development. 
• You will liaise with Stakeholders, occasionally working collaboratively with other regional teams. 

WHAT WE’RE LOOKING FOR 

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.  

We’d love you to be someone who has…  

• A ‘can do’ attitude – someone who is willing to get stuck in, take accountability for decisions and actions and who takes pride in their work. 
• The ability to adapt to a dynamic, fast-paced working environment. 
• Ability to deliver quality work whilst working with short deadlines. 
• Attention to detail, and the ability to multi-task. 
• Excellent communication and collaboration skills and enjoys working with a team. 
• Ability to analyse and interpret information and effectively communicate this to different team members and audiences  

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN     

It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.     

With that in mind, here are just some of our favourite perks that you’ll get being part of the Seven Trent family:     

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)     
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)   
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)      
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate   
• Dedicated training and development with our Academy  
• Retail offers  
• Family friendly policies  
• Two paid volunteering days per year   

As if that isn’t enough, you’ll receive an annual salary increase whilst you’re on programme and you’ll also get an increase when you move into your first job.  

LET’S GO  

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.    

Please note, we don’t require a CV or cover letter to complete your application, the system will ask you for this, but you can just upload a blank document.

• Roles close on 14th March 2025
• Check your diary – face to face assessments will run from 31st March to 30th May 2025

To find out more about working with us, search #LifeatSevernTrent on social media.     

DIVERSITY AND INCLUSION  

At Severn Trent we are passionate about our people. We want to make sure that we continue to foster a more diverse, inclusive, and cohesive culture that represents the communities and customers we serve. We’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us with our commitments. Find out more about our commitments to Diversity and Inclusion at Severn Trent.  Click here to find out more