Training and Delivery Specialist

Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people, too. 

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of nearly 10,000 people with a purpose to deliver one of life’s essentials. We do it all while thriving in our unique culture and making a lasting difference to our planet, society, and careers.  

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here. 

EVERYTHING YOU NEED TO KNOW

We are recruiting for a dedicated & passionate Training & Delivery Specialist to support and deliver our Field Service Management (FSM) programme within Severn Trent. In the role you will be developing materials and Training our Operational frontline staff across Water Treatment, Wastewater Recycling and Bioresources to become fully trained and competent users of our new Salesforce mobile App.

You’ll be working closely with Group Transformation and Customer Operations to support and deliver the programme and other follow up training where required for refreshers or new functionality.

In the role you will be required to plan, design and deliver face to face training to our operational Teams across a range of sites within our region as week as supporting the preparation of courses including researching & creating teaching materials.

Please note that this role is a 12 month Fixed Term Contract. The role comes with a car allowance as there is an expectation to travel to sites within the Severn Trent region. Candidates will need to hold a full UK driving licence.

Some of your other key responsibilities will include:

• Taking part in standardisation meetings and work collaboratively with peers and system integrator to maintain ST Learning Academy Culture along with consistent quality of our training content and delivery
• Promote an inclusive training environment, to ensure training delivery and environment are supportive for all learners with accessible material.
• Presenting confidently to an operational audience within the business both face to face and virtually and ensuring the session is tailored to the delivery method.
• Knowledge and experience of the design of learning materials, operational understanding and the ability to conduct balanced assessments.
• Support, prepare and use suitable teaching and learning materials which take each learner’s individual needs and preferences into account
• Use a range of appropriate delivery methods, including scenario based delivery techniques adapting and flexing your style to suit learners preferences
• Carry out summative assessment and be able to make judgements of competency where applicable – support review and assessment of training content.

Interviews for this role will be held in the week commencing 29th April 2024, however, please do not be put off from applying if you are not available during this time. We would still love to speak to you!

WHAT YOU’LL BRING TO THE ROLE

We’re looking for someone with experience in learning design & delivery, ideally with an understanding of operational environments. It’s crucial to have experience with supporting others in a team environment as well as providing remote support via a range of delivery methods, including the use of technology such as Microsoft Teams.

You’ll need to have a passion for delivering an exceptional learning experience, the ability to build effective relationships across a range of departments, and be positive & empathetic towards resolving learner queries.

It goes without saying that you’ll be an effective communicator, with excellent written & verbal skills, as well as the ability to influence teams and individuals. You should be a creative thinker with the ability to use initiative, work independently and manage your time effectively.

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)  
• Car allowance
• Annual bonus scheme (of up to £2,250 per annum based on company performance)  
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate  Dedicated training and development with our ‘Academy’  
• Electric vehicle scheme and retail offers  
• Family friendly policies (including, a year off fully paid maternity and adoption leave) 
• Two volunteering days per year  

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails. 

And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media.