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Posted Date:  12 Sep 2024
Posting End Date:  25/09/2025
Location:  Derbyshire
Company:  Severn Trent Water Limited
Department:  Customer Planning & Scheduling
Salary (£):  £44,845.69 - £55,242.16

Performance, Change & Improvement Manager

 

Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people, too.

 

 

24 hours a day, 365 (sometimes 366) days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank, each toilet flushed is only possible because of the 7,000 brilliant team members working across our patch. 

 

 

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

 

 

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

 

 

EVERYTHING YOU NEED TO KNOW

 

 

We’re looking for a Performance, Change & Improvement Manager to effectively drive performance through an energised innovative approach to identify and drive effective change, working collaboratively within the Waste Operational Team and Waste Infra Planning.

 

 

In this role, you’ll drive positive and successful change and improvements across Waste Infra Planning through the end to end process, using your expert knowledge to align activity with our regulatory and ODI commitments.

 

 

Stakeholder management is essential as you’ll be providing advice to the Waste Infra Planning Lead on KCI (Keeping Customer Informed), Job Build, Schedule & Delivery, Tactical Planning and Traffic Management Act (TMA) processes and systems that drive operational performance. Also working closely with Waste Networks, you’ll support with Workforce Planning & Optimisation plans key for our ODIs.

 

 

You'll be based in our Raynesway site in Derby where you’ll be able to park for free or get to with ease with loads of local travel options. You’ll work within our 320 strong Workforce Planning & Optimisation Team who all love what they do.

 

 

WHAT YOU’LL BRING TO THE ROLE

 

 

You’re experienced at identifying and implementing change, bringing your stakeholders on the journey with you. You think for today and tomorrow and you can demonstrate an agile approach to change.

 

 

Stakeholder management is a talent you have; you love building and developing relationships, advising, influencing and engaging your colleagues through change.

 

 

You have an eye for detail and can prioritise according to regulatory and ODI commitments.

 

 

Problem solving is a skill of yours, and you can be both analytical and creative to identify issues and come up with resolutions to suit different people and different situations.

 

 

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve.

 

 

Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

 

 

WHAT’S IN IT FOR YOU

 

 

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

 

 

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £2,250 per annum based on company performance)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our ‘Academy’
  • Electric vehicle scheme and retail offers
  • Family friendly policies (including, a year off paid for any maternity and adoption leave)
  • Two volunteering days per year

 

 

WHAT’S NEXT

 

 

We can’t wait to hear from you.

 

 

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.

 

 

And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.

 

Apply now »