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Posted Date:  14 Jan 2025
Posting End Date:  28- January- 2025
Location:  Gloucestershire
Company:  Severn Trent Water Limited
Department:  Water Network Ops
Salary (£):  £24,242 - £32,000

Administration & Technical Support

 

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of over 9,000 people with a purpose to deliver one of life’s essentials, and we do it all while thriving in our unique culture.

 

We’re a growing, Midlands based FTSE100 plc and welcome people from all walks of life, celebrating their individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities we represent. 

 

It’s an exciting time to join, as we have a huge ambition to deliver bigger and better than ever before over our next 5-year regulatory period. If you’re seeking an exciting and thoroughly rewarding career in Operations, Severn Trent is the place to be.

 

 

 

 

EVERYTHING YOU NEED TO KNOW  

 

 

We have an exciting opportunity to work within our customer operations department and become part of our Administration and Technical Support team. As part of this role you will predominantly be providing technical support to our customers, infrastructure team and regulators.

 

You’ll be involved in several daily activities such as, ensuring accurate payment is made to our contactors, working complaints, recharges, and insurance claims. So, every day you will be able to expand your skill set more and more.

 

Plus, as part of this team you’ll not only get to utilise your excel and IT skills, but you’ll also be able to take leadership of your work, to ensure you’re meeting deadlines and managing your work load independently. A rewarding role all around.

 

So, if you have great communication skills, enjoy working in a fast-paced environment and love making a difference please keep reading.

 

 

 

 

WHAT YOU’LL BRING TO THE ROLE 

 

Your key accountabilities in helping us will be:

 

  • You’ll be Providing all types of support to our colleagues to Make sure that targets are met, such as, Operational Technical Support to Customer Network Delivery, Planning, and Productions teams
  • You’ll be a Continuous Improvement Champion and will aid in the continuous improvement of our processes and procedures 
  • You will perform several administrative and support tasks as well as prioritising workload to deliver for our stakeholders and customers, ensuring SAP data is accurate by making sure that work is booked with the correct time booking, materials and other requirements.
  • You’ll need to manage and Monitor inboxes and work bench queues in order to meet our internal and external SLAs 

 

 

 

 

WHAT’S IN IT FOR YOU  

 

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. 

 

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family: 

 

  • Salary: £24,242 - £32,000
  • 25 days holiday
  • Annual bonus scheme (of up to £1,500 per annum based on company performance) 
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate 
  • Electric vehicle scheme and retail offers 
  • Family friendly policies 

 

 

 

WHATS NEXT?

 

 

We can’t wait to hear from you.

 

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.

 

And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.

Apply now »