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Posted Date:  24-Jan-2023
Posting End Date:  6-Feb-23
Location:  Gloucestershire
Company:  Severn Trent Water
Department:  Health & Safety
Salary (£):  £19,950-£22,500

Facilities Assistant



Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.


Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.


With that in mind we’re looking for an Service Delivery Assistant also known as a, Facilities Assistant to help us as we do so.


Are you a Service Delivery Assistant with good knowledge of Facilities Management and Property Operations / Estates Management? Are you confident that you have excellent customer service skills? Are you IOSH qualified and do you enjoy dealing with customers / stakeholders on a daily basis?


If so, then read on




It`s a great opportunity to join our Health, Safety, Security & Estates Department. In this role you’ll provide the highest standard of colleague and visitor experience through management of the reception, and make sure that every visitor to site feels welcomed and is properly inducted into the site. You`ll ensure site security and the safety of our colleagues on site, is always maintained to highest standard and will support the Service Delivery Leader with any site-specific requirements or events and you`ll be the point of contact for the relevant offices / property assets on operational works. You`ll need to be able to use IT systems. It goes without saying you’ll have excellent communication skills and demonstrate the ability to influence colleagues of all levels effectively. You`ll have strong organisational skills and you`ll be able to work on own initiative.


You`ll carry out relevant reactive and planned work tasks to cover all property operations service areas required so it would be great if you have knowledge of planned preventative maintenance and reactive work. Where property related issues arise you`ll be expected to understand the action required to resolve the problem directly or using our supply chain partners.







Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity and a caring attitude in equal weight.  


We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more. 


We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do. 


And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.



We do more, because we care. 




It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live. 


Here’s some of our favourites:


  • Salary of £19,950-£22,500
  • 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) 
  • Annual bonus scheme (of up to £1,500 subject to eligibility) 
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate 
  • Dedicated training and development with our ‘Academy’ 
  • Private medical cover, life assurance, income protection and personal accident cover 
  • Electric vehicle scheme and retail offers 
  • Family friendly policies 
  • Two volunteering days per year   




Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.


To find out more about working with us, search #LifeAtSevernTrent on social media.