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Posted Date:  8 Apr 2025
Posting End Date:  22- April- 2025
Location:  Gloucestershire
Company:  Severn Trent Water Limited
Department:  Leakage Network Ops
Salary (£):  £43,335

Senior Water Network Technician

 

 

Did you know the length of Severn Trent’s water main pipes would wrap around the world just over once? Well, now you do.

 

It’s a big network, and a big responsibility. Every day 8 million people from Scunthorpe to Stroud rely on us to bring them clean water at the turn of a tap and take away their waste in one flush.

 

From planning, to digging, to inspecting we welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here. 

 

 

 

EVERYTHING YOU NEED TO KNOW  

 

We have an opportunity to join the Customer Operations Leakage department as a Senior Water Network Technician!

 

In this role, you will ensure the effective operation of the Distribution Network within a designated geographical area, adhering to all customer, regulatory, and company standards. Your proactive approach will focus on delivering right-first-time solutions and implementing initiatives aimed at improving ODI performance and the serviceability of the Distribution network.

 

You will take ownership of customer issues, building strong relationships with both internal and external stakeholders. This collaboration will facilitate the effective delivery of operational works while minimizing the impact on our customers and their communities. Your commitment to customer satisfaction and operational excellence will be key to your success in this role.

 

You will work closely with the greater Water Infrastructure Team to ensure all promoted work follows correct processes, utilizes cost-effective solutions, and is carried out safely. Your expertise and dedication will contribute to the overall efficiency and reliability of our water distribution services. 

 

 

 

WHAT YOU’LL BRING TO THE ROLE 

 

The ideal candidate will have a proven track record of working collaboratively with contract partners and stakeholders across a large geographical area. You will excel in building and developing effective relationships with internal and external stakeholders, including customers, local authorities, non-infra teams, reactive and proactive network control, and asset optimization teams.

 

In this role, you will diagnose and solve problems proactively to deliver right-first-time solutions, therefore, having the ability to communicate and negotiate effectively will be crucial in achieving desirable outcomes. Seeking feedback and challenges, making tough decisions, and taking ownership of the consequences will be key aspects of your role.

 

Desirable skills and knowledge for this position include an understanding of Water Fittings Regulations, hydraulics and its impact on water quality and pipe integrity, and budget awareness with experience working within budgetary constraints. The ability to articulate and interpret technical information and specifications is also important. Self-motivation and a commitment to continual improvement are essential qualities we are looking for.

 

 

 

WHAT’S IN IT FOR YOU  

 

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. 

 

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family: 

 

  • Salary - £43,335
  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £2,225 per annum based on company performance)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our ‘Academy’
  • Family friendly policies

 

 

 

WHATS NEXT?

 

We can’t wait to hear from you.

 

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.

 

And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.

Apply now »