Demand Technician
Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of over 9,000 people with a purpose to deliver one of life’s essentials, and we do it all while thriving in our unique culture.
We’re a growing, Midlands based FTSE100 plc and welcome people from all walks of life, celebrating their individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities we represent.
It’s an exciting time to join, as we have a huge ambition to deliver bigger and better than ever before over our next 5-year regulatory period. If you’re seeking an exciting and thoroughly rewarding career in Operations, Severn Trent is the place to be.
EVERYTHING YOU NEED TO KNOW
We have a brilliant opportunity to join our Water network Operations and Leakage department as a Demand Technician! Please note this position is located at Leicester Water Centre.
The Targeting Team is responsible for the effective and efficient targeting of operational interventions on the water network. The objective of this role is to dynamically target areas for both proactive and reactive leakage detection through advanced data analysis, smart prioritization of tasks, collaboration with field teams, processing valuable feedback, and conducting insightful reporting to achieve exceptional DMA performance.
Key responsibilities include proactively and reactively identifying areas for leakage detection, enhancing understanding of the water balance through detailed data analysis, and regularly forecasting and reporting on demand and leakage profiles. You will also be responsible for actioning daily alarms, reviewing and adjusting settings to address network issues, and identifying areas for proactive leak detection to improve performance.
Collaboration is crucial in this role. You will facilitate regular meetings with field teams to monitor progress and provide data-driven insights. Additionally, you will investigate and resolve data availability and integrity issues, and enhance DMA and asset performance through collaboration with the wider business.
WHAT YOU’LL BRING TO THE ROLE
For this role we are seeking an individual who has experience of assessment and analysis of data in a variety of systems. This role will be focused on working with various stakeholders so having strong communication skills and being able to work collaboratively will be essential. Having knowledge and appreciation of water networks is also desirable.
The key skills that are essential for this role include being able to problem solve, capable of analysing data, thinking flexibly, identifying issues and opportunities, and converting these into improvement actions. Excellent IT skills with being proficient in MS Office applications and GIS packages is also desirable.
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- Salary: £32,252
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
WHATS NEXT?
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.
And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.