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Posted Date:  28 Jan 2025
Posting End Date:  11- February- 2025
Location:  Leicestershire
Company:  Severn Trent Water Limited
Department:  Leakage Network Ops
Salary (£):  £50,500

Leakage Team Manager

 

 

 

Did you know the length of Severn Trent’s water main pipes would wrap around the world just over once? Well, now you do.

 

It’s a big network, and a big responsibility. Every day 8 million people from Scunthorpe to Stroud rely on us to bring them clean water at the turn of a tap and take away their waste in one flush.

 

From planning, to digging, to inspecting we welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here. 

 

 

 

EVERYTHING YOU NEED TO KNOW  

 

Working within our Customer Operations department, you have the chance to join the team as a Leakage Team manager specialised in Unaccounted for Water. You’ll be in charge of leading a team in the field every day, finding out about water used from our network which is not currently measured. This will include daily interactions with business customers to collect the data we need to understand where our water goes.

 

The work you do will be essential in reducing leakage and customer demand, allowing us to deliver the highest standard service, for the lowest costs.

 

You will be involved in a number of daily activities such as co-ordinating staff, information and resources, ensuring nobody gets hurt as a result of the work we do and planning where we need to investigate next. You’ll be required to identify, support and drive improvements within the team and adapt your work as our understanding and priorities change.

 

 

 

WHAT YOU’LL BRING TO THE ROLE 

 

 

Your key accountabilities in helping us will be:

 

You’ll be part of a team that will stretch you, grow your problem-solving skills and connect us with communities across the UK.

 

  • You will strive to Deliver a 5 out of 5 service for our customers all day every day and ensure that all work in your area of control is carried out in a manner whereby:  No-one gets hurt (employee, contractor or member of the public) as a result of the work we do
  • You’ll work in partnership with our contractor partners, business partners and Trade Union colleagues
  • You will look for improvements in the way we operate by minimising waste and speeding up our processes and then you’ll lead & embed change within the team to deliver sustained improvements to performance.
  • You will be responsible for managing a budget including operational and capital expenditure.
  • You’ll co-ordinate staff, information and resources to enable prompt detection of leaks or consumption that affects the Leakage level including identification of unaccounted for water and you will take targeting guidance from Proactive Network Control and prioritise the leakage activities accordingly.
  • You will be required to take part in a standby rota to ensure 24/7 cover and Travel across the region will be required so you will need a driving license.

 

 

 

 

WHAT’S IN IT FOR YOU  

 

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. 

 

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family: 

 

 

  • Salary: £50,500 
  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)   
  • Annual bonus scheme (of up to £2,250 per annum based on company performance)   
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)   
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate   
  • Dedicated training and development with our ‘Academy’   
  • Electric vehicle scheme and retail offers   
  • Family friendly policies   

 

 

 

WHAT’S NEXT 

 

 

We can’t wait to hear from you.   

  

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

 

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.   

 

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!

Apply now »