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Posted Date:  23-Nov-2022
Posting End Date:  07/12/2022
Location:  Nottinghamshire
Company:  Severn Trent Water Limited
Department:  Water Network Ops
Salary (£):  £28,270.25 - £31,411.39

Distribution Service Technician






Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.


Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.


Working within our reactive Customer Network Operations Department You get the chance to join the Distribution Service Delivery team as a County Distribution Service Technician, where you will be responsible for the operation and maintenance of Severn Trent’s Underground Network Infrastructure.


You will be involved in a number of daily tasks set to aid the inspection, improvement and repair of our assets, such as; routine maintenance on key equipment, mains cleansing & flushing, disinfection of mains, tracing mains & apparatus and identifying contamination risks.


You will also possess great communication skills as you’ll be responding to and resolving any issues raised by a customer or member of the public and first point of contact, furthermore, you’ll be also be communicating with different departments within the business and working with our contract partners


Throughout your time within this amazing team you’ll be dedicated to providing the best possible service of potable drinking water to our customers and you’ll follow the Distribution vision Statement: “Great people working in a safe, Proactive operation and maintenance Organisation. Delivering excellent customer service at least cost.”


So if you love putting the needs of our customers first and don’t mind getting out and about in all weathers, then please read on!







Your key accountabilities in helping us will be:


  • To understand and play an important role in the delivery of the sections ODI’s and to ensure you are effectively deployed throughout the working day and keep your Supervisor / Team Leader, up to speed with any activity.
  • To work to and improve safe systems of work and review working practices, methods and procedures, notify team leader / supervisor of any required alterations to procedures. You will also Constantly strive to make improvements to the section with ideas being shared with Network Operations Management.
  • You will actively participate in any special project assigned to the department, such as, hard flushing and essentially any maintenance project of the Network system and Actively engage with the leakage investigations at any level and deploy any data loggers, flow or pressure management technology
  • You’ll perform the duties of the role in compliance with statutory or regulatory standards, e.g. – hygiene, NRSWA (New Roads & Street Works Act) and environmental
  • The role will undertake the full range of duties involved in delivering an effective leakage detection service, this will include DMA (District Metered Area) Ownership and validation under DMA Improvements. Trial and monitor and report on new technology and working methods with a view to implement across the business with appropriate training and support
  • Please note this role involved indoor and outdoor work in all weathers, you will need a full UK driving License as you will be required to travel to depots/ bases. Furthermore, as part of this role you will also be part of a rolling 7-week shift pattern (24/7, 365).







Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity and a caring attitude in equal weight.


We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.


We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.


And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.


We do more, because we care.







It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.  Here’s some of our favourites:


  • Salary: £28,270.25 to £31,411.39 (dependent on experience)
  • 25 days holiday
  • Annual bonus scheme (of up to £1,500 per annum based on company performance) 
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate 
  • Electric vehicle scheme and retail offers 
  • Family friendly policies 







Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.


To find out more about working with us, search #LifeatSevernTrent on social media.