Distribution Service Technician

Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.

Working within our reactive Customer Network Operations Department You get the chance to join the Distribution Service Delivery team as a County Distribution Service Technician, where you will be responsible for the operation and maintenance of Severn Trent’s Underground Network Infrastructure.

You will be involved in a number of daily tasks set to aid the inspection, improvement and repair of our assets, such as; routine maintenance on key equipment, mains cleansing & flushing, disinfection of mains, tracing mains & apparatus and identifying contamination risks.

You will also possess great communication skills as you’ll be responding to and resolving any issues raised by a customer or member of the public and first point of contact, furthermore, you’ll be also be communicating with different departments within the business and working with our contract partners

Throughout your time within this amazing team you’ll be dedicated to providing the best possible service of potable drinking water to our customers and you’ll follow the Distribution vision Statement: “Great people working in a safe, Proactive operation and maintenance Organisation. Delivering excellent customer service at least cost.”

So if you love putting the needs of our customers first and don’t mind getting out and about in all weathers, then please read on!

EVERYTHING YOU NEED TO KNOW

Your key accountabilities in helping us will be:

To understand and play an important role in the delivery of the sections ODI’s and to ensure you are effectively deployed throughout the working day and keep your Supervisor / Team Leader, up to speed with any activity.
To work to and improve safe systems of work and review working practices, methods and procedures, notify team leader / supervisor of any required alterations to procedures. You will also Constantly strive to make improvements to the section with ideas being shared with Network Operations Management.
You will actively participate in any special project assigned to the department, such as, hard flushing and essentially any maintenance project of the Network system and Actively engage with the leakage investigations at any level and deploy any data loggers, flow or pressure management technology
You’ll perform the duties of the role in compliance with statutory or regulatory standards, e.g. – hygiene, NRSWA (New Roads & Street Works Act) and environmental
The role will undertake the full range of duties involved in delivering an effective leakage detection service, this will include DMA (District Metered Area) Ownership and validation under DMA Improvements. Trial and monitor and report on new technology and working methods with a view to implement across the business with appropriate training and support
Please note this role involved indoor and outdoor work in all weathers, you will need a full UK driving License as you will be required to travel to depots/ bases. Furthermore, as part of this role you will also be part of a rolling 7-week shift pattern (24/7, 365).

WHAT YOU’LL BRING TO THE ROLE

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £1,500, which is subject to eligibility)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate

10% monthly discount with Busy Bee Nurserys, and one-week free childcare
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Family friendly policies
Two paid volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please do reach out to our amazing team of recruiters at recruitment@severntrent.co.uk.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!