Water Field Sampling Team Leader
Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.
24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.
We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.
If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
Our Water Quality & Environment team have an opportunity for you to join as our Quality Technician Team Leader. This is a 12 month maternity cover role.
In this role, you will lead a team of technicians responsible for sampling and scheduling regulatory drinking water samples and other reactive samples. You will ensure excellent customer service and compliance with ISO17025 and DWTS accreditation. Effective resource management, including manpower and equipment, is crucial to meet regulatory requirements, with a budget of £500K per annum.
Additionally, you will oversee the training, recruitment, and competence of quality inspectors, ensuring compliance with accreditation standards and DWI regulations. You will manage health and safety requirements, resolve key risks, and prevent data and quality errors through education and training. Liaising with external stakeholders like DWI and UKAS, and influencing internal stakeholders for targeted capital expenditure, are also key aspects of this role.
Some of your other key accountabilities will include:
• Ensure effective resource management to deliver requirements of the Annual Sampling Plan whilst balancing against reactive workloads through freedom of thinking. Delivery of key targets such as unrecoverable shortfalls by driving best practice into the team
• Undertake effective staff recruitment and selection. Ensure new starters receive an effective induction into the company and undertake a comprehensive training programme
• Ensure compliance with internal and external requirements i.e.: HSE, HR, Quality procedures and policies; DWI, EA, UKAS and any other relevant organizations to which we adopt or work to.
• Promote and lead problem-solving activities within your team and others to ensure continuous improvement through technical and process improvement
• Ensure communication of all relevant information in an effective and timely manner, always maintaining the company’s vision and values
• Ensure that data issues and Customer Queries are rectified in a timely
WHAT YOU’LL BRING TO THE ROLE
In order to succeed in the role as our new Quality Technician Team Leader you will need to have had experience in a regulatory environment in the Water Industry or similar Utility or Environmental Industries.
You must be able to demonstrate a high level of understanding of the principles and practice of analytical quality control along with having the technical knowledge and experience through an up to date CPD record covering regulation 16 criteria 1 – 16. If you have worked within a Worked within an ISO17025 quality system this would be desirable.
This role involves travel you’ll also need to hold a Full UK Driving Licence.
The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year). This role comes with a car allowance which is £400 per month on top of basic salary.
• Annual bonus scheme (of up to £2,225 per annum based on company performance)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Family friendly policies
WHATS NEXT?
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.
And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.
Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.