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Posted Date:  25-Jan-2023
Posting End Date:  08 - Feb - 2023
Location:  West Midlands
Company:  Severn Trent Water
Department:  Network Control
Salary (£):  Circa £42,000 depending on experience plus a monthly car allowance

Compliance Officer








Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.




Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.




Which is why we are excited to announce a new opportunity to join our team as a Compliance Officer on a 12 month secondment. The Network Response Team is Severn Trent’s very own emergency service responding to water events to restore supplies back to normal for our customers as quickly as possible using specialist vehicles, equipment, and skills.



In this role you’ll offer technical to the teams as well as owning, developing and delivering training of process to the team. While ensuring equipment, vehicles and our workplace is in constant state of operational readiness. You’ll also play a huge part in ensuring the team is consistent by carrying out audits and reporting its findings to improve performance.




Are you an excellent communicator with the ability to explain complicated technical messages in a simple way and work in a fast-paced pressurised environment?




If so, please read on…








The key accountabilities of this role will include:



  • Bringing in new ways of working, methods and techniques and drive innovation in areas such as mains cleaning and mains conditioning.





  • Continuously improving Severn Trent’s Network Response Teams approach to water quality, including assessment of any technological innovations and undertaking benchmarking exercises to ascertain best practice within the UK Water Industry.




  • Being responsible for auditing of the Network Response Team’s equipment, processes, vehicles, and workplace, build reports and feedback to NRT leadership to improve performance.




  • Assessing the location of asset install work to support Network Response activity, by working with internal stakeholders.




  • During incidents, organise deployment of required logistics and equipment to sites across the whole STW estate. Coordinate and act as technical support on site if required and for the incident room, particularly for larger and more complex events.




  • Actively monitor water quality trends and identify and implement actions and solutions.







Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity and a caring attitude in equal weight.




Apart from being a great fit for the team you’ll ideally have a great problem solving and organisation skills, with the ability to build rapport with both internal and external stakeholders, work well in a team and independently.




As this role requires travel, you must hold a full UK Driving License and a valid Class B Driving License.




We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.




And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us do just that.




We do more, because we care.









It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.  Here’s some of our favourites:




  • Salary paying circa £42,000 depending on experience plus monthly car allowance




  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)




  • Annual bonus scheme (of up to £2,250 per annum based on company performance)




  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)




  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate





  • Dedicated training and development with our ‘Academy’




  • Electric vehicle scheme and retail offers




  • Family friendly policies




  • Two volunteering days per year









Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.




To find out more about working with us, search #LifeatSevernTrent on social media.