Customer Delivery Partner - Fleet
Are you looking for a career that makes a difference? Look no further than Severn Trent Water! Our award-winning, innovative company is home to over 8,500 dedicated team members who are passionate about making a positive impact on the world. We offer a diverse range of roles and development opportunities, so there’s something for everyone here. Whether you’re just starting out or looking to take your career to the next level, we have the resources and support you need to succeed.
When people think of Severn Trent, they immediately think of water and waste – and that's only natural – it's our bread and butter after all… but you might not realise we have a thriving Fleet team who currently repair and maintain a fleet of over 2,900 vehicles! From company cars to water tankers, we ensure that Severn Trent can safely transport equipment, valuable resources and our teams around safely and efficiently from A to B, day in day out.
It’s an exciting time to join our Fleet team as we’re on a journey to deliver some exceptional changes to the future of our fleet and we think it’s pretty special! We’re looking for the right people to join our team as Customer Delivery Partners who will be a part of this journey. Sound interesting? Read on for more details…
EVERYTHING YOU NEED TO KNOW
We’re looking for two brand new Customer Delivery Partners to proactively facilitate and identify fleet demand for your allocated business area, working closely with the business Director and Leadership team.
You’ll interface into all areas of the Fleet organisation to ensure your internal customers’ requirements and expectations are understood, planned for and executed to time, quality and budget.
In the role, you’ll manage the customer relationship, driving engagement and delivery of a first-class fleet service to our internal customers from strategy, to purchase, delivery, service and support.
Day to day, you’ll undertake site visits, support vehicle audits and meet customers from your allocated business area.
You’ll be based in our Coventry headquarters, Monday - Friday but will be expected to travel across the Severn Trent region to meet your stakeholders. We’ll support you with travel by providing either a car allowance or company car.
WHAT YOU’LL BRING TO THE ROLE
Collaboration and building relationships is key in this role so someone who has experience with being customer or stakeholder focussed would be great in this role.
You’ll have demonstrable process improvement and/or analytical skills, alongside managing auditing and compliance processes experience.
Someone who understands the water industry and/or fleet sector would succeed.
You’ll have a customer first mindset, show initiative to make decisions and have confidence to feedback to senior stakeholders.
The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite perks that you’ll get being part of the Seven Trent family:
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies (including, a year off paid for any maternity and adoption leave)
- Two volunteering days per year
WHAT’S NEXT
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.
And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media.