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Posted Date:  18-Jan-2023
Posting End Date:  01 - Feb - 2023
Location:  West Midlands
Company:  Severn Trent Water Limited
Department:  Network Control
Salary (£):  Salary of £29,435.98 + shift allowance and potential for overtime

Network Response Technician






Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.



This is why we are excited to announce a new opportunity to join our team as a Network Response Technician with no experienced required to apply!



In this exciting role, you’ll be given the opportunity to build a career in an area focused on our Water Quality, learning about and understanding the impact this has on the environment and our communities. You’ll be provided with excellent training to enable you to excel and also successfully operate industry leading equipment with the added bonus of being supported by a brilliant and supportive team.



This role gives you the opportunity to create an excellent career path with your Class 1 & Class 2 driving courses included in your progression path.



Like we’ve said, if you haven’t got any relevant experience don’t worry, we can help with that.  We’ll give you all the training, guidance and support you need.  



All we ask from you is that you’re a team player, you’re driven and tenacious, you think on your feet, you enjoy problem solving happy to get involved with the occasional heavy lifting and you hold a current driving licence.



There is also an expectation, once training is complete, you’ll be working as a HGV driver tankering water around.







The key details and accountabilities of this role are:



As a Network Response Technician, you’ll work a rota shift pattern of four on, four off (mornings, afternoons and nights) – the hours for this role average out at 37 hours per week with an opportunity for paid overtime.



  • Responsibility for ensuring that we have great continuous supply plans in place; that our continuous supply assets are in good condition and ready to go when required and that any incidents are responded to in a timely manner.



  • Build rapport and establish great relationships with both internal and external stakeholders.



  • Work well in a team proactively and collaboratively, to ensure that water will still make it to our customers in a streamlined process, causing no additional worry. 







Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.



We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.



And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups – LGBTQ+, Women in Operations & STEM, Disability and Ethnicity, who help us do just that.




We do more, because we care.








It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.  Here’s some of our favourites:



  • Salary of £29,435.98 + shift allowance and potential for overtime



  • Short notice call outs (12hrs or less) will receive a £50 bonus call out fee.



  • 25 days holiday



  • Annual bonus scheme (of up to £1,500 per annum based on company performance)



  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)



  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate



  • Dedicated training and development with our ‘Academy’



  • Electric vehicle scheme and retail offers



  • Family friendly policies



  • Two volunteering days per year







Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.


To find out more about working with us, search #LifeatSevernTrent on social media.