Waste Network Operations Delivery Manager

We are looking for an ambitious, inspiring leader to take our Reactive Waste Networks team from GREAT TO OUTSTANDING. If you are passionate about the environment and enjoy being outdoors, this role is for you!

EVERYTHING YOU NEED TO KNOW

The core of your role is that you will lead a team of Operatives in our South region who use varying types of Jetting equipment and vehicles in response to sewerage related issues, including blockage clearance, pipe cleansing and surveying of our network.

Key attributes we are looking for:

Inspirational Leadership: Lead a team of operational front-line people and their supervisors, inspiring them to achieve high standards and continuous improvement.
Customer Focus: Love customers. Put them first, go to site to see the customers firsthand the handle/ defuse conflict, and build relationships across Severn Trent to address customer issues.
Passion for the Environment: A strong commitment to environmental protection, with the belief that one pollution is too many.
Curiosity: Always be curious and drive improvements in people, processes, and quality. Bring a practical, want to learn/ do more mindset.
Adaptability: Be willing to learn quickly and adapt to new challenges with a practical, can-do attitude.
Operational Experience/ Excellence: Experience in an operational environment, with knowledge of the waste network process. You drive the end-to-end process for reactive response follow-on work (inspect & resolve), ensuring quality.

WHAT YOU’LL BRING TO THE ROLE

Health & Safety at your core: Ensure the safety and well-being of your team, with Health and Safety at the forefront of decision-making.
Performance monitoring: Monitor performance, analyse findings, and identify areas for improvement both internally and within the supply chain.
Team Development: Develop team members to be the best they can be, with a focus on succession planning, engagement, and recognition.
Customer-Centric: A passion for speaking to people and building relationships, with a proactive approach to problem-solving.

Technical Knowledge: Understanding of waste regulatory requirements, sewerage network maintenance and company targets.

WHAT’S IN IT FOR YOU

Impact: Make a real difference in protecting the environment and improving customer satisfaction.
Growth: Opportunities for personal and professional development within a supportive team.
Innovation: Be part of a team that values curiosity and continuous improvement.

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Family friendly policies
Two paid volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters at recruitment@severntrent.co.uk.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.