Posted Date:  14 Sep 2023
Posting End Date:  24- Sept- 2023
Location:  Worcestershire
Company:  Severn Trent Water Limited
Department:  Waste Network Ops
Salary (£):  £34,840.54

Water Network Technician

Did you know the length of Severn Trent’s water main pipes would wrap around the world just over once? Well, now you do.



It’s a big network, and a big responsibility. Every day 8 million people from Scunthorpe to Stroud rely on us to bring them clean water at the turn of a tap and take away their waste in one flush.



From planning, to digging, to inspecting we welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here. 








Working within our Water Operations department, we have a really exciting opportunity to join the team as a Water Network Technician where you will predominantly be ensuring the effective operation of the distribution Network within the West Midlands Region.



You will be involved in several daily activities to ensure the ownership and delivery of district metered area’s, including leakage reduction, pressure management and continuous improvements of our assets.



Also, you’ll take ownership of network and customer issues, alongside building relationships with both our internal and external stakeholders.



You’ll be working in partnership with the Greater Water Infrastructure team as well, ensuring all work is safely carried out, follows the correct process, and uses solutions which are cost effective.



So, if you’re a proactive, self-motivated person who thrives under pressure, this may just be a great opportunity.



Does this sound like you? If so, please read on.






Your key accountabilities in helping us will be:



You’ll be part of a team that will stretch you, grow your problem solving skills and connect us with communities across the UK.



  • Lead and promote a safe working environment whilst making sure that all of our quality standards are met.
  • Working outside to identify and arrange the repair of leaks on the Severn Trent network and Customer Side leaks
  • Carrying out leakage detection campaigns, utilising all leakage detection equipment such as leak noise correlators & loggers
  • Ownership of the leakage, unaccounted for water and operability performance within your given area.
  • Identify unaccounted for water (unbilled, illegal usage, missing properties) and ensuring we account for the usage by promoting logger installs or getting properties on our system
  • Identifying and correcting incorrect data on our systems
  • Promote repairs to a high quality considering the health and safety impact to the repair teams and public, understanding traffic management requirements
  • Identify mitigation measures to reduce leakage and promote long term solutions with Network Optimisation Teams.
  • Fixing meter & logger faults to ensure good quality network data
  • Customer interaction, leaving customers informed and happy
  • Supporting the repair teams with further investigations on difficult to pinpoint leaks
  • Cover a standby rota for incident & event support
  • Proactively protect vulnerable parts of the network, in order to prevent potential water quality, supply interruptions and environmental impact
  • Please be aware a full driving license and a willingness to travel is required.
  • Help us to Achieve our 15% leakage reduction by the next AMP.



The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too. 



We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? 








Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. 



With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family: 


  • 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) 
  • Annual bonus scheme (of up to £1,500 per annum based on company performance) 
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate 
  • Dedicated training and development with our ‘Academy’ 
  • Electric vehicle scheme and retail offers 
  • Family friendly policies 
  • Two volunteering days per year 
  • Salary: £32,409







We can’t wait to hear from you.   



Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please do reach out to our amazing team of recruiters at   



And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.   



Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!